Shipping and Return Policy

Shipping Rates:

We offer both UPS and USPS for our shipping methods. Our Standard shipping method is generally shipped via UPS SurePost. This method has UPS pick up the order from our warehouse, then they deliver it to the local post office, USPS, who then completes the delivery. UPS Ground and 2nd Day are shipped out via UPS. See our shipping rates below.

United States

Standard Shipping Charges:

0-$25           $  8.99
$25-$50       $  9.80
$50-$100     $10.80
$100-$150   $12.80
$150-$200   $14.80
$200-$250   $16.80

High value orders over $250 will ship via UPS and will be billed at UPS Ground Rates.

UPS Shipping:

UPS shipping options are billed at actual UPS rates plus $2.45 for packaging and handling.

Estimated Shipping Transit Times:
Standard Shipping: 3-7 Business Days
UPS Ground: 1-5 Business Days
Express UPS 2nd Day: 2-Business Days
Canada: UPS 3-5 Business Days

*Please allow 1 business day for us to process your order. 

 *Please Note: We do not deliver to P.O. Box locations.

Canada

Ship Methods to Canada:

USPS

  • USPS shipments to Canada are approximately 7-9 business days in transit.
  • Tracking information is not provided with USPS shipments to Canada.
  • This method may not always be available due to weight and value restrictions.
  • Customs inspections might slightly delay the delivery of shipments from the US into Canada.
  • Customs and duties fees may be applied to the recipient by Canadian Customs/ Border Inspections.
  • Receiver is responsible for these charges.

UPS Standard

  • Standard UPS shipments to Canada are approximately 6-8 business days in transit.
  • This method does not deliver to P.O. Box locations.
  • Customs inspections might slightly delay the delivery of shipments from the US into Canada.
  • Customs and duties fees may be applied to the recipient by Canadian Customs/ Border Inspections.
  • Receiver is responsible for these charges.

 

Customs and Brokerage Fees:

Customs departments of other countries may charge extra fees or tariffs for international shipments. Such fees are variable and you should contact your country’s customs department to see if you will need to pay any additional fees to claim your shipment. Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

Returns

Return Policy:

We will accept UNUSED PRODUCT with return authorization approval number. Please do not attempt to return without contacting US first. Returns are subject to a 20% restocking fee. If you receive a defective product UPON ARRIVAL we will gladly replace it within 30 days of sale.

Items may only be returned if product is defective upon arrival.

We will not accept returns for items that are not defective.

What to Expect with Shipping:

  • We will ship your order discreetly, in a brown box and a shipping label.
  • Inside the box will be a packing list of the items ordered.
  • The packing list inside the box only shows the shipping information.
  • You will also see a list of the contents and the weight.
  • To see an example of the packing list click here.

Advantages when Ordering with LesbianStraponSite.com:

  • Fast Shipping – Orders processed in one business day.
  • All orders shipped in discreet box.
  • You are notified by email when your order is processed.
  • Receive email notifications of items shipped and if any items are on backorder.
  • Easily track your order from your email notification.
  • We have a fill rate of 96%.

*Backorders: In the event that a back order occurs, you will receive notification via email. Backorders are shipped as they become available at no additional ship charge, please allow 1 to 2 weeks for delivery. If you would like more information on a back ordered item, or if you prefer to cancel the back order, please email your request referencing your order number.

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